If you want to pause monitoring, you have several possibilities to do so in PRTG. You can pause monitoring for a single sensor, an entire device, group, or even probe.

icon-i-round-redWhile a sensor is paused, it will not collect any monitoring data, will not change its status, and will not trigger any notifications. An object will keep its paused status also after a restart of PRTG.

Pause by Intention—Manually or by Schedule

Navigate to the desired object in the device tree and select Pause from the context menu.

You can select Pause Indefinitely, or select a time after which monitoring will resume automatically, such as 5 or 15 minutes, 1 or 3 hours, 1 day, or Until a certain date. You can also set up a one-time maintenance window to pause sensors automatically at a specified time.

icon-i-roundWhen selecting the Pause symbol from an object's hover popup, the object(s) will be paused indefinitely until resumed.

When selecting a pause option, you are prompted to enter a message. It will be shown in the status message of the object as long as it is paused. Confirm with OK to pause the object or click Cancel to not pause it.

PRTG Pause Message Prompt

PRTG Pause Message Prompt

icon-i-roundMonitoring for objects can also be paused by applying a schedule (see Account Settings—Schedules) in the Object Settings. If you pause a master object by schedule or manually, you do not trigger a status change by dependency. For more information, see the Knowledge Base: Why will dependent objects not go into paused status automatically when I pause the master object?

Pause by Hierarchy

If you pause monitoring for a given object in the device tree, all child objects underneath are paused as well. For example, if you pause a group, all sensors on all devices in this group are also paused. Once an object is paused, you can resume monitoring at any time by selecting Resume from the context menu. However, you cannot resume monitoring for single child objects that are paused by a parent object, only for the object you originally set to pause.

Pause by Dependency

There is a way you can make PRTG pause objects automatically. If you have a master object, for example, a master Ping sensor for a device, PRTG can pause all dependent sensors on the device automatically in case the master object is down. See section Dependencies for more information and the Knowledge Base: Why will dependent objects not go into paused status automatically when I pause the master object?


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